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Carlos Scarpero, VA Mortgage Specialist, NMLS 1674385

What To Do If You Are Turned Down By Veterans United (or another online lender)

Key Takeaways

  1. Big lenders often deny applications due to “lender overlays”—rules stricter than VA’s actual requirements.
  2. The VA home loan program has no minimum credit score, focusing more on payment history and personal circumstances.
  3. A renovation option exists for homes with issues, but big lenders may not tell you about it.

Take the 30 second mortgage quiz to see if you qualify

If you’ve been denied for a VA home loan by major lenders like Veterans United or Rocket Mortgage, don’t lose hope. You still have a strong chance of getting approved. The reason? Many big online lenders enforce additional rules known as lender overlays, which go beyond what the VA itself requires.

What Are Lender Overlays?

Lender overlays are stricter standards imposed by lenders. For example, while the VA doesn’t set a minimum credit score, many big lenders require one. If you’ve been denied, it’s crucial to determine whether it’s due to your credit score or the property you’re trying to buy.

Overlays are not one rule, they are a stack of them. The common ones are a credit score floor (often 620 or higher), tighter debt to income limits than VA asks for, longer waiting periods after a bankruptcy or a foreclosure, and reserve requirements. One lender wants a 680. Another goes to 620. Some will work in the 580 range. Same VA program, completely different thresholds, which is why the same file gets a no in one place and a yes in another.

Your overall pattern matters more than one bad month

This is the part of the handbook I end up quoting the most, because it is the opposite of how an automated denial reads your file.

VA Handbook Excerpt

“The borrower’s past repayment practices on obligations is the best indicator of his or her willingness to repay future obligations. Emphasis should be on the borrower’s overall payment patterns rather than isolated occurrences of unsatisfactory repayment.”

If you had a rough patch and have been paying on time since, a lender who reads the whole picture can see that differently than the one that ran your score through a system and stopped.

Source:

VA Lenders Handbook – Chapter 4: Credit Underwriting

What to do after a denial

First, get the specific reasons in writing. A denial that says “credit” is not useful. A denial that says “score below our 620 minimum” or “recent collection inside 12 months” tells you exactly what has to change and whether it is a VA rule or that lender’s own overlay. Then get the file in front of someone who works tougher files instead of applying again at another big shop and collecting a second no.

If you already have paperwork from the lender that turned you down, send me the denial or the Loan Estimate and I will tell you which of the two you are dealing with.

Understanding Credit and VA Loans

One of the best features of the VA home loan is its flexibility with credit. Unlike conventional loans, the VA program has no minimum credit score requirement. Instead, it evaluates your payment history and personal financial story. While this doesn’t guarantee approval for everyone, it does mean you may still qualify even if your credit score isn’t perfect.

Take the 30 second mortgage quiz to see if you qualify

What If the Problem Is the Property?

If your credit isn’t the issue, the property might be. Did you know the VA offers a renovation option for homes that need some work? Unfortunately, many big lenders don’t offer this program and won’t inform you about it. If you’re eyeing a home with problems, this option could be the key to securing your dream property.
 

Don't Give Up

If credit or property issues are standing in your way, don’t give up. I’ve created videos on both topics to help you navigate these challenges. Check the links in the description for resources tailored to your needs.

Remember, getting a VA loan isn’t about fitting into a one-size-fits-all box. With the right approach, you can overcome lender overlays and achieve your homeownership goals.

Have questions about VA home loans? Click here to contact me.

Licensing Info

I can originate VA mortgage loans anywhere that I’m licensed. I’m licensed in Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wisconsin. Through the Edge Home Finance, LLC corporate referral program, our team can help veterans in every state except New York.

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